In the unlikely event that your product(s) are faulty, or do not adequately match the description of the product, we will gladly refund the total cost of your purchase to you, or send you out a replacement. 

If you have a "change of mind" on a purchase, we are happy to exchange the product for another of equal value, up to a period of 21 days after the date of purchase. It is the responsibility of the customer to ensure that the goods arrive safely back to us and must be in their original state, unused & undamaged. All exchanges will incur a flat fee of $8.00 for re-postage and handling. We do not provide refunds for "change of mind".